We are independent & ad-supported. We may earn a commission for purchases made through our links.
Language Humanities

Advertiser Disclosure

Our website is an independent, advertising-supported platform. We provide our content free of charge to our readers, and to keep it that way, we rely on revenue generated through advertisements and affiliate partnerships. This means that when you click on certain links on our site and make a purchase, we may earn a commission. Learn more.

How We Make Money

We sustain our operations through affiliate commissions and advertising. If you click on an affiliate link and make a purchase, we may receive a commission from the merchant at no additional cost to you. We also display advertisements on our website, which help generate revenue to support our work and keep our content free for readers. Our editorial team operates independently from our advertising and affiliate partnerships to ensure that our content remains unbiased and focused on providing you with the best information and recommendations based on thorough research and honest evaluations. To remain transparent, we’ve provided a list of our current affiliate partners here.
Linguistics

What is the Difference Between Dumb Quotes and Smart (or Curly) Quotes?

By R. Kayne
Updated Feb 23, 2024
Our promise to you
LanguageHumanities is dedicated to creating trustworthy, high-quality content that always prioritizes transparency, integrity, and inclusivity above all else. Our ensure that our content creation and review process includes rigorous fact-checking, evidence-based, and continual updates to ensure accuracy and reliability.

Our Promise to you

Founded in 2002, our company has been a trusted resource for readers seeking informative and engaging content. Our dedication to quality remains unwavering—and will never change. We follow a strict editorial policy, ensuring that our content is authored by highly qualified professionals and edited by subject matter experts. This guarantees that everything we publish is objective, accurate, and trustworthy.

Over the years, we've refined our approach to cover a wide range of topics, providing readers with reliable and practical advice to enhance their knowledge and skills. That's why millions of readers turn to us each year. Join us in celebrating the joy of learning, guided by standards you can trust.

Editorial Standards

At LanguageHumanities, we are committed to creating content that you can trust. Our editorial process is designed to ensure that every piece of content we publish is accurate, reliable, and informative.

Our team of experienced writers and editors follows a strict set of guidelines to ensure the highest quality content. We conduct thorough research, fact-check all information, and rely on credible sources to back up our claims. Our content is reviewed by subject matter experts to ensure accuracy and clarity.

We believe in transparency and maintain editorial independence from our advertisers. Our team does not receive direct compensation from advertisers, allowing us to create unbiased content that prioritizes your interests.

Dumb quotes are punctuation marks that look the same whether they are opening or closing a quotation. They are straight quotation marks that resembled teardrops. Smart quotes that open a quotation or title appear as solid “66s", while closing ones look like “99s".

When the typewriter was still prevalent, straight quotes helped reduce the number of keys on the keyboard, and the computer keyboard followed suit. However, many prefer the look of smart quotes in printed text. Microsoft Word incorporated this look by using a built-in function to automatically replace dumb quotes sent from the keyboard. The software can determine whether the instance calls for opening or closing quotes.

Smart quotes interjected with software created problems for markup languages used on the World Wide Web. The ASCII character set that formed the foundation for cross-platform compatibility did not include smart quotes, so the editors used to build Web pages did not understand the symbols and would display improperly instead. The newer Unicode character set includes smart quote support, so this creates a problem less often. However, many older character sets that do not support smart quotes are still in use.

To solve the problem, extended expressions of smart quotes are sometimes used in Hypertext Markup Language (HTML) to make sure the marks translate correctly. This is also the case for Extensible Markup Language (XML) and Standard Generalized Markup Language (SGML). The long expressions are as follows:

HTML
Opening double smart quotes &ldquo
Closing double smart quotes &rdquo
Left single smart quote &lsquo
Right single smart quote &rsquo
Apostrophe smart quote &sbquo
XML and SGML
Opening double smart quotes &#8220
Closing double smart quotes &#8221
Single opening smart quote &#8216
Single closing smart quote &#8217

Using long expressions will ensure that your smart quotes reproduce on a webpage in true form. They should also ensure cross-platform compatibility between applications or language editors. These marks are also referred to as book quotes. While many prefer the way they look, others believe these little punctuation marks are more trouble than they are worth and should be eliminated.

LanguageHumanities is dedicated to providing accurate and trustworthy information. We carefully select reputable sources and employ a rigorous fact-checking process to maintain the highest standards. To learn more about our commitment to accuracy, read our editorial process.
See our Editorial Process Share Feedback

Related Articles

Discussion Comments

By anon196514 — On Jul 14, 2011

Smart quotes are evil. I hate them. I use software to interpret webpages to me and it's always feeding me garbage like slash U 20 20, slash U2020, U2020 U2020 U2020, etc. They are extremely annoying. I wish people would turn them the hell off. I haven't found a way around this other than to use opera or replace every special character with search/replace. Extremely tedious and annoying.

By everetra — On Jun 30, 2011

@Azuza - Quotes are actually quite important, in the right context. The article talks about web pages, but I ran into a problem at work when doing desktop software development.

I built a scripting engine that basically parsed human readable scripts for some of the program’s advanced routines. There’s nothing wrong with that per se, but the scripts used quotes.

Well, when I was modifying the parser, I accidentally had it filter out quotes that were based on a certain font. For example, I was writing using Times New Roman and used quotes with that font.

The problem is that the computer was expecting a standard ASCII quote, and to make a long story short, it messed up the routine.

It took me a long time to figure it out. Basically it wanted the standard Courier (teletype style) quote. So while these details can be picayune at times, they can make a big difference in software development.

By Azuza — On Jun 30, 2011

@Monika - Smart quotes seem like way too much trouble. Who cares if the quotation mark looks the same on both ends of the quote? Anyone who is reading is still going to know what it means!

By Monika — On Jun 30, 2011

You know, in all the years I've been using computers I've never once wondered how my quotation marks show up as opening and closing quotation marks even though I pressed the same key both times. I guess I never paid much attention to my quotation marks.

I think these "smart quotes" are will worth it though. There's just something satisfying about correct punctuation.

By anon6287 — On Dec 22, 2007

It's funny that you should have an article on this subject, since your articles show up on my version of Internet Explorer with just those issues that you talk about avoiding (the "garbage" symbols such as “it’s” for "it's"). In Opera, there is much less of this, but in Firefox, it's just as bad as in IE.

LanguageHumanities, in your inbox

Our latest articles, guides, and more, delivered daily.

LanguageHumanities, in your inbox

Our latest articles, guides, and more, delivered daily.